I have paid but I can't access the premium features.

A few things could be happening here:

1. Timing is everything

It takes some time (up to 15 minutes) to process. 
Recommended action: relax and drink a cup of coffee

2. The payment failed

Some payments fail, that's just what they do. You will receive a "payment failure" email about this. 
Recommended action: adjust the payment details and purchase the plan again

3. I can't access all premium features

You have access to some premium features but not all. We have several plans and not all plans have all features, see for a detailed list of features
Recommended action: take a look at the list of features and decide if you want to go for a different plan.

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