AOL error code 475 occurs in your mail account when any suspicious activity was detected by the software. It usually means that you must be sending emails to the users which are considered spam by AOL. Due to this error, one can only receive the emails in their AOL account but cannot send one. You can quickly resolve the particular error on your own by executing the troubleshooting steps mentioned below. The users can also dial the AOL Customer Care and have a word with the experts for a certified solution.
Reasons for AOL Error code 475
There are different reasons due to which the AOL error code 475 can take place. Not all of the causes mentioned above need to be responsible for the failure. Please take a look at some of them and check whether any of these matches your case or not.
- Sending a lot of emails from the AOL account within a limited period
- Sending the same messages again or if any email contains any duplicate information
- The AOL emails are not sent to the recipient’s inbox and are going to your Outbox or Draft folder.
How to fix AOL error code 475
One can manually troubleshoot the issue by following the steps mentioned below.
Method 1: Deleting AOL emails from the Outbox Folder
It may sometimes happen that the AOL emails are not being sent to the recipient's email address and automatically lands in the outbox folder. If this ever happens, you can easily resolve the error within minutes to avoid any further complications. To understand how it is done, you can follow the steps mentioned below.
- Enter your AOL username and password and login to the email account
- Double click on ‘Outbox.’
- After that select the emails that you wish to delete
- Click on Okay and all the emails selected from the folder will be deleted
Method 2: Reset the AOL Email password
If you are traveling to a foreign location, it may happen the server fails to send emails and thereby doesn’t update the software. It usually occurs when the server is not able to identify the change of the location and thinks sending emails as a suspicious activity. To avoid this situation, you can change the AOL mail password.
- Sign in to the AOL mail and then click on ‘Account Info.’
- After that, select the ‘Account Security,’ and after that, click on ‘Change Password.’
- Now you need to input the current password, and then type a new password
- Type the new password again for confirmation
- Click on Okay and save the changes
If, by any chance, you find that the issue is not getting resolved and you are facing constant difficulties, then it is advised that you have a word with the experts at AOL Customer Support by reaching out to them via the toll-free number.
Also read about: How to Fix Problem Sending AOL Mail
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